10 Jul 2023

One of the most common questions that I get in my media training programs, is "can't we just say 'no comment' if we don't want to answer"? It's an understandable approach, given how often we all see the phrase get used on the news. An annoyed politician in trouble: "No comment." A sports star behaving badly: "No comment." A CEO approached for analysis on falling stock prices:...

20 Mar 2023

So much of our communication when giving a speech or presentation is actually non-verbal. Our body, facial expressions, gestures, posture and eye contact all make an enormous difference to the way we are perceived. Getting it right means making a positive impact. But getting it wrong can mean being forgotten. So what are the body language mistakes to avoid if you want to be remembe...

20 Mar 2023

Whether it's a natural disaster, a corporate scandal, or a public health emergency, the way we communicate during a crisis can make all the difference to the duration and severity of the crisis, the human effects and the longevity of damage to a brand. Over the years, I have spent a great deal of time helping businesses, organisations, and individuals prepare to handle the media durin...

20 Feb 2023

The importance of proper media training cannot be understated, particularly for those in the public eye. As a media trainer, I've had the opportunity to help individuals navigate the delicate process of engaging with the media, ensuring they communicate their message effectively and professionally. A prominent example of a media engagement gone awry is the 2019 interview of Prince An...